TERMS AND CONDITIONS OF SERVICE

Version: 19 April 2026

INTRODUCTION

  1. These terms and conditions (Terms) apply when you use our recruitment technology platform, API services, and website at www.recuity.ai (collectively, the Services). The Services are designed for recruitment companies and recruiters (you, your, or Customer) to maintain job data from their client companies in private workspaces and access that data via web interface, API, or data exports.
  2. You agree to be bound by these Terms which form a binding contractual agreement between you and us, Universal Grammar Limited, a company registered in England and Wales under company number: 10901058 with registered office at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX (Recuity, our, we or us).
  3. Business customers only. The Services are intended solely for use by businesses and professionals acting in the course of their trade or profession. By creating an account or using the Services, you confirm that you are acting as a business customer and not as a consumer. If you are an individual acting for purposes unrelated to your trade or business, these Terms may not adequately protect your rights and you should not use the Services.
  4. If you don't agree to these Terms, you must not use the Services. By creating an account or using the Services, you confirm that you have the authority to bind your company or organisation to these Terms.
  5. We may change these Terms at any time by updating this page and providing notice to you via email or through the Services. Your continued use of the Services following such an update will represent an agreement by you to be bound by the Terms as amended. If you do not agree to the updated Terms, you must stop using the Services.

ACCESS AND USE OF THE SERVICES

You must only use the Services in accordance with these Terms and any applicable laws. You are responsible for ensuring that your employees, contractors, and any other persons who access the Services through your account comply with these Terms and any applicable laws. You are liable for all activities conducted through your account.

The Services provide you with a private workspace to track and maintain job data from your client companies. You may access this data through our web interface, API endpoints, or export functionalities as permitted by your subscription plan.

YOUR OBLIGATIONS

You must not:

  1. copy, mirror, reproduce, translate, adapt, vary, modify, sell, decipher or decompile any part or aspect of the Services without our express written consent;
  2. use the Services for any purpose other than legitimate recruitment activities and maintaining job data for your business operations;
  3. share your account credentials, API keys, or workspace access with unauthorised third parties;
  4. attempt to access another customer's workspace or data;
  5. use, or attempt to use, the Services in a manner that is illegal, fraudulent, violates third-party rights, or facilitates illegal or fraudulent activity;
  6. use, or attempt to use, the Services in a manner that may interfere with, disrupt, or create undue burden on the Services or the servers or networks that host the Services;
  7. exceed the API rate limits or usage quotas specified in your subscription plan;
  8. use the Services to scrape, harvest, or collect job data for purposes of creating a competing service;
  9. act in a way that may diminish or adversely impact our reputation or the reputation of companies tracked in the Services;
  10. resell, sublicense, or redistribute access to the Services without our express written consent; and
  11. attempt to breach the security of the Services, or otherwise interfere with the normal functions of the Services, including by:
    1. gaining unauthorised access to Services accounts or data;
    2. scanning, probing or testing the Services for security vulnerabilities;
    3. overloading, flooding, mailbombing, crashing or submitting a virus to the Services; or
    4. instigating or participating in a denial-of-service attack against the Services.

FREE TRIAL

  1. We offer a 7-day free trial (Trial) to new customers whose organisation has not previously held a subscription. The Trial begins when you start it from our pricing page and ends 7 days later.
  2. We do not collect payment details when you start the Trial. When the Trial ends, your trial access ends automatically and you will not be charged. To continue using the Services you must choose a paid subscription plan.
  3. During the Trial, your use of the Services is subject to the following limits:
    • You may track job postings from up to 2 companies; and
    • You may add up to 2 private companies to your workspace.
  4. The limits and allowances of our paid subscription plans (Starter, Pro and Scale) are described on our pricing page.
  5. You may end the Trial at any time through your account settings. Ending the Trial early does not incur any charge.
  6. We reserve the right to modify or withdraw the Trial offer at any time for new sign-ups without affecting Trials already in progress.

SERVICE AVAILABILITY AND DATA ACCURACY

While we make commercially reasonable efforts to ensure that the Services are reliable and that job data is as up-to-date and accurate as possible, you acknowledge and agree that we do not (to the maximum extent permitted by law) guarantee that:

  1. the Services will be free from errors, defects, or interruptions;
  2. the Services will be accessible at all times;
  3. job data sourced from third-party company websites will be complete, accurate, current, or available;
  4. API requests will always be processed successfully or within specific timeframes;
  5. data exports will be generated without delay; or
  6. all company websites will be accessible or crawlable at all times.

The Services aggregate job data from third-party company websites and career pages (Third-Party Content). Some job listings or Third-Party Content may be inaccurate, outdated, incomplete, or unavailable due to changes on source websites. We make no warranties or guarantees as to the accuracy, completeness, validity, or relevance of any job data provided through the Services. You should verify any critical information with the original source.

We reserve the right to modify, update, or discontinue any features or functionality of the Services at any time, including changes to pricing plans, API endpoints, data formats, or supported features. We will make reasonable efforts to communicate significant changes to you in advance.

SUBSCRIPTION AND PAYMENT

  1. Access to the Services (beyond the free Trial) requires a paid subscription. Subscription plans, pricing, and features are described on our website and may be changed from time to time with notice to existing customers.
  2. You agree to pay all fees associated with your subscription plan. Fees are billed in advance on a monthly or annual basis as selected by you. Payment is processed by our payment processor, Stripe. By subscribing, you also agree to Stripe's terms of service.
  3. All fees are non-refundable except as required by law or as expressly stated in these Terms.
  4. If you fail to pay fees when due, we may suspend or terminate your access to the Services after providing reasonable notice.
  5. We may change our pricing with 30 days' written notice to you. The new pricing will apply to your next billing cycle after that notice period. If you do not agree to the new pricing, you may cancel your subscription before the new pricing takes effect.
  6. You are responsible for all taxes associated with your use of the Services, excluding taxes based on our net income.

WORKSPACE DATA AND CONFIDENTIALITY

  1. Each customer receives a private, isolated workspace. Your workspace configuration, including which companies you choose to track, is confidential and will not be disclosed to other customers or third parties except as required by law or as specified in our Privacy Policy. We will not disclose to others which companies you track or that you are a customer.
  2. Job data aggregated from public company career pages and websites may be accessed by multiple customers who independently choose to track the same companies. However, customers cannot see which other customers, if any, are tracking the same companies.
  3. You retain all rights to data you input into the Services. We claim no ownership rights over your workspace configuration, company selections, or any data you provide.
  4. You grant us a limited licence to process and store your workspace data solely for the purpose of providing the Services to you.
  5. Job data aggregated from third-party sources remains subject to the intellectual property rights of the original source companies and job posters.

DATA PROTECTION

  1. Each party agrees to comply with its obligations under applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
  2. Where you use the Services to search for, process, or export data that constitutes personal data (for example, named individuals in job listings or search queries), you are the data controller in respect of that personal data and we act as your data processor. In those circumstances, the provisions of this clause apply.
  3. As data processor, we will:
    1. process such personal data only on your documented instructions and for the purposes of providing the Services;
    2. implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and accidental loss or destruction;
    3. not transfer personal data outside the UK without appropriate safeguards in place, as described in our Privacy Policy;
    4. assist you in meeting your own data protection obligations, including responding to data subject rights requests, to the extent reasonably practicable;
    5. notify you without undue delay upon becoming aware of a personal data breach affecting data processed on your behalf; and
    6. on termination of your account, delete or return personal data processed on your behalf, unless retention is required by law.
  4. You warrant that you have a lawful basis for any personal data you input into or process using the Services, and that your use of the Services complies with applicable data protection law.
  5. Our collection and use of personal data about you as a customer is described in our Privacy Policy at www.recuity.ai/Privacy.

INTELLECTUAL PROPERTY

  1. The Services contain Third-Party Content sourced from company career pages and job boards. We do not claim any intellectual property rights in such Third-Party Content, which remains the property of the respective companies and content owners.
  2. We retain ownership of the Services and all related technology, including the website, web interface, API, software, algorithms, databases, infrastructure, design, logos, trademarks, and documentation (collectively, Platform Content), and reserve all rights in any intellectual property owned or licensed by us not expressly granted to you.
  3. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal recruitment business purposes only.
  4. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any Platform Content except as necessary to use the Services as intended.
  5. You may not reverse engineer, decompile, or attempt to extract the source code of the Services.
  6. Our API allows you to programmatically access job data for your permitted use, but you may not use the API to create a competing service or product. We will use reasonable efforts to provide advance notice of material changes to API endpoints or data formats, but we do not guarantee that any API version will remain available indefinitely.

THIRD-PARTY SERVICES AND LINKS

  1. The Services may contain links to third-party company career pages, job postings, and other websites that are not under our control. We have no control over the content of these third-party websites and we are not responsible for their content, availability, or practices.
  2. The Services aggregate data from third-party sources. We are not responsible for the accuracy, completeness, or availability of such third-party data.
  3. Inclusion of any linked website or company in the Services does not imply our approval, endorsement, or affiliation with such website or company.
  4. Your interactions with third-party websites and companies, including job applications or communications, are solely between you and those third parties.

SECURITY

We implement commercially reasonable security measures to protect your account and workspace data. However, we do not accept responsibility for loss or damage to computer systems, mobile phones, or other electronic devices arising in connection with use of the Services. You should take your own precautions to ensure that your access methods, including proper safeguarding of passwords and API keys, do not expose you to risk of viruses, malicious computer code, unauthorised access, or other forms of interference.

You are responsible for maintaining the confidentiality of your account credentials and API keys. You must notify us immediately of any unauthorised access to your account or any security breach.

REPORTING ISSUES

If you become aware of misuse of the Services, security vulnerabilities, inaccurate data, errors, or any difficulty in accessing or using the Services (including API issues or data export problems), please contact us immediately at [email protected]. We appreciate your cooperation in helping us maintain the quality and security of the Services.

PRIVACY

You agree to be bound by our Privacy Policy, which can be found here.

LIABILITY AND WARRANTIES

SERVICE WARRANTY: We warrant that we will provide the Services using commercially reasonable skill and care. However, to the maximum extent permitted by law, the Services are provided "as is" and "as available" without any other warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

LIMITATION OF LIABILITY: Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law. Subject to the foregoing, to the maximum extent permitted by law, we will not be liable to you or any third party for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of the Services, even if we have been advised of the possibility of such damages.

MAXIMUM LIABILITY: Subject to the exclusions above, our total aggregate liability to you for all claims arising out of or related to these Terms or the Services shall not exceed the amount you paid to us for the Services in the 12 months immediately preceding the event giving rise to the liability.

INDEMNIFICATION: You agree to indemnify, defend, and hold harmless Recuity, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of third parties; or (d) any misuse of data obtained through the Services.

FORCE MAJEURE

We will not be liable for any failure or delay in performing our obligations under these Terms where that failure or delay results from events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, civil unrest, government action, failure of third-party infrastructure or internet services, cyberattacks, or industrial action. We will notify you as soon as reasonably practicable of any such event and take reasonable steps to minimise the impact on the Services.

TERMINATION

  1. You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will be effective at the end of your current billing period.
  2. We may suspend or terminate your access to the Services immediately if you breach these Terms, fail to pay fees when due, or engage in conduct that we reasonably believe violates applicable laws or could harm us or other users.
  3. Upon termination, your right to access and use the Services will immediately cease. We will retain your workspace data for 90 days after termination, after which it will be permanently deleted unless otherwise required by law.
  4. Provisions of these Terms that by their nature should survive termination (including payment obligations, intellectual property rights, disclaimers, limitations of liability, data protection obligations, and dispute resolution) will continue to apply after termination.

NOTICES

Any formal notice required under these Terms must be given in writing. Notices from us to you will be sent to the email address registered on your account and will be deemed received 24 hours after sending (unless we receive a delivery failure notification). Notices from you to us must be sent to [email protected] and will be deemed received when we acknowledge receipt in writing. Either party may update their notice address by providing written notice to the other party.

GENERAL

  1. GOVERNING LAW AND JURISDICTION

    This agreement is governed by the law of England and Wales. Each party irrevocably submits to the exclusive jurisdiction of the courts of England and Wales in respect of any proceedings arising out of or in connection with this agreement.

  2. WAIVER

    No party to this agreement may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.

  3. SEVERANCE

    Any term of this agreement which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of this agreement is not limited or otherwise affected.

  4. ASSIGNMENT

    You may not assign, novate, or otherwise transfer any of your rights or obligations under this agreement without our prior written consent. We may assign or transfer our rights and obligations under this agreement without your consent in connection with a merger, acquisition, sale of all or substantially all of our assets, or corporate restructuring, provided we give you reasonable notice of any such transfer.

  5. ENTIRE AGREEMENT

    This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of this agreement.

  6. INTERPRETATION
    1. (singular and plural) words in the singular includes the plural (and vice versa);
    2. (gender) words indicating a gender includes the corresponding words of any other gender;
    3. (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;
    4. (person) a reference to "person" or "you" includes an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity;
    5. (party) a reference to a party includes that party's successors and permitted assigns;
    6. (this agreement) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of this agreement, and a reference to this agreement includes all schedules, exhibits, attachments and annexures to it;
    7. (document) a reference to a document (including this agreement) is to that document as varied, novated, ratified or replaced from time to time;
    8. (headings) headings and words in bold type are for convenience only and do not affect interpretation;
    9. (includes) the word "includes" and similar words in any form is not a word of limitation; and
    10. (currency) a reference to £, or "pound", is to British pound sterling, unless otherwise agreed in writing.